Privacy policy

PRIVACY POLICY (CANADA)
ARTIKA FOR LIVING INC.
Last updated: January 22, 2026

1. Overview

This Privacy Policy explains how ARTIKA FOR LIVING INC. (“Artika,” “we,” “us”) collects, uses, and discloses information when you use www.artika.ca or interact with us.

2. Information we collect

We may collect:

Identifiers & contact details: name, email, shipping/billing address
Phone number: used only when needed to contact you about your order, delivery, return, or support issue (or if you choose to provide it)
Commercial information: products purchased, order history, returns/exchanges
Internet/network activity: IP address, device identifiers, browsing events and interactions with our site
Customer support information: messages and communications you send us
Marketing preferences: subscription and opt-out status

Payment information: We do not store full credit card numbers. Payments are processed through Shopify and its payment processing partners.

3. How we use information

We use information to:

Process and fulfill orders, returns, and customer service
Communicate about your orders and service-related notices
Maintain and improve website performance and security
Measure and improve marketing performance
Personalize content and advertising (where enabled and permitted)

4. How we disclose information

We may disclose information to:

Shopify (hosting/ecommerce platform) and necessary ecommerce vendors
Klaviyo (marketing communications, SMS, and preference management)
Payment processors (to complete transactions)
Shipping/fulfillment providers (to deliver orders)
Advertising and analytics partners (to measure performance and personalize advertising where enabled)
Legal and safety disclosures (to comply with applicable Canadian law; protect rights and safety; prevent fraud)
Business transactions (merger/acquisition or asset sale, with appropriate protections)

We do not share personal information with third parties for their own direct marketing purposes without your consent.

5. Cookies, pixels, and targeted advertising

We use cookies, pixels, and similar technologies for site functionality, analytics, measurement, and personalization, including pixels/tags from:

Google
Meta (Facebook/Instagram)
TikTok
Reddit
Microsoft/Bing
Pinterest

These technologies may collect information about your activity on our site over time to support analytics and interest-based advertising, subject to your choices and applicable Canadian privacy requirements.

Cookie controls + cookie details (Pandectes)

We use Pandectes to provide cookie consent and preference controls. You can manage optional cookies and similar technologies here:

Cookie Preferences (Canada/.ca): https://artika.ca/pages/cookie-preferences

For details about the cookies and similar technologies used on our Site:

Cookies Declaration (Canada/.ca): https://artika.ca/pages/cookies-declaration

You can also adjust cookie settings through your browser controls (note that blocking some cookies may impact Site functionality).

6. Advertising and privacy choices

We may use certain identifiers and internet/activity information with advertising and analytics partners to measure advertising performance and, where enabled and permitted, personalize advertising.

You can manage your privacy and cookie preferences through our Cookie Preferences page and the controls provided by Pandectes.

You can also contact us at [email protected] or +1 780-467-0057 for assistance with your privacy choices or requests.

Global Privacy Control (GPC)

If we detect a Global Privacy Control (GPC) signal in your browser, we will consider the signal in accordance with applicable privacy requirements and our privacy and cookie practices.

7. SMS/text messaging (marketing and cart reminders)

If you opt in to receive SMS/text messages from us, we may send promotional messages and cart reminders (and, where applicable, order-related updates), based on your selections. Message frequency may vary. Standard message and data rates may apply.

Cart reminders: Our Site may use cookies and similar technologies to remember items you placed in your cart, including when you have abandoned your cart, which may be used to determine when to send cart reminder messages via SMS (where you have opted in).

Opt out: You can opt out of marketing SMS at any time by following the instructions in the message (for example, replying STOP where supported) or by contacting [email protected].

We may share limited information with service providers that help deliver text messages (such as messaging platforms and carriers) solely to provide the messaging service.

8. Your Canadian privacy rights

Depending on applicable Canadian privacy laws and the circumstances of your request, you may have rights to:

Access personal information we hold about you and information about how it is collected, used, or disclosed
Correct inaccurate or incomplete personal information
Withdraw consent to certain uses or disclosures of personal information, subject to legal or contractual restrictions
Request deletion or removal of personal information where applicable
Manage marketing preferences and opt out of certain marketing communications

How to submit a privacy request

Email: [email protected]
Phone: +1 780-467-0057
Mail: 25 Codette Way, Sherwood Park, Alberta, Canada T8H 0P3

Verification: We may need to verify your identity before responding to a privacy request. We may also require additional information where reasonably necessary to process and respond to your request.

9. Canadian privacy framework

We handle personal information in accordance with applicable Canadian privacy requirements. Depending on the circumstances, this may include federal or provincial privacy legislation applicable to our business and your place of residence.

Categories we collect: identifiers/contact information, commercial/order history, internet/activity information, support communications, and marketing preferences.

Purposes: order fulfillment, customer support, security and fraud prevention, website improvement, analytics, marketing, and personalization where permitted.

Categories disclosed: service providers such as Shopify, Klaviyo, payment processors, shipping providers, and advertising/analytics partners where enabled.

Privacy choices: available through our Cookie Preferences page, marketing opt-out mechanisms, and by contacting us directly.

10. Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection and usage practices solely in response to such a signal. You can use cookie controls and other privacy preference mechanisms described above.

11. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

12. Data retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy and for applicable legal, accounting, operational, or business requirements. When information is no longer required, we may delete, anonymize, or de-identify it as appropriate.

13. Children’s privacy

Our Site is not directed to young children, and we do not knowingly collect personal information from children in circumstances where collection is not permitted under applicable Canadian privacy requirements.

14. Links to other websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

15. Contact